Returns
Need to Make a Return? We've Got You Covered!
Have second thoughts about your purchase? No stress! We've designed an easy return process for you. Here's the rundown:
- For all returns, we apply a 25% restocking fee, which helps us cover the handling and shipping expenses. This fee is waived, however, if the product is faulty, damaged, or not what you ordered.
- You're welcome to return any unused products in their original or opened packaging within 30 days from the date of receipt. Please note, returns are not accepted if 30 days have passed since delivery.
- Upon receiving and inspecting your returned item, we will confirm its condition and inform you about the status of your return through email. If your return is accepted, we will initiate a refund minus the 25% restocking fee, and the amount will be credited back using your original payment method.
For initiating a return, kindly reach out via our contact page.
Issues with Your Order? Let's Make it Right.
We strive to ensure that every product you receive is exactly as expected. If you receive an item that is defective, damaged, or not the item you ordered, we're here to correct it without any restocking fee. In case of any issues:
- Please get in touch with us promptly, providing details of the product and the issue at hand.
- We might request a photo or a brief video to better understand the problem.
- To request an exchange or a refund for defective, damaged, or incorrect items, just visit our contact page.
Our Promise of Quality
We stand behind our products with at least a 1-year warranty, and some products may come with extended warranty options. Rest assured, your purchases are protected.